Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Wellpoint self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Wellpoint associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond — usually within 2 business days.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.