Provider maintenance and demographic updates
Providers contracted with Wellpoint should use the Availity Essentials Provider Demographic Management (PDM) application hosted on Availity.com to request changes to existing practice information.
Request data updates via either one of the following options within Availity Essentials PDM:
Multi-payer platform option: allows providers to make updates once and have that information sent to all participating health plans, submitting each change separately
Upload Roster option: allows providers to submit multiple updates within one spreadsheet via the Upload Rosters feature
Roster Automation is a new system upgrade that will read a standardized form, identify necessary changes, and update the demographic system.
Provider Demographic Management (PDM)
If your organization is not currently registered with Availity Essentials, the person(s) designated as your administrator(s) should go to Availity.com and select Get Started in the upper right-hand corner of the webpage to obtain an Availity Essentials account. You may also navigate directly to the Availity Essentials registration webpage.
If you are an existing contracted group and wish to add a provider, or if you are a non-contracted provider and would like to join Wellpoint’s network:
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.