Dental Provider Resources
Have you used our online dental claims, eligibility, and benefits website? Our web portal—powered by Availity—makes doing business with Wellpoint even easier.
Don't have an Availity account? You can register here.
Exclusive savings for Dental Network Providers
Our Dental Provider Savings Program offers network providers discounts of up to 40% on in-demand products (PPE equipment, scanners), lab services (implants, clear aligners, dentures), and turnkey teledentistry solutions for your office.
Availity gives you the tools you need
- You get one easy website for claims and attachments
- You can check eligibility and benefits, manage claims, view remittances and complete secured administrative tasks online
- It’s easy to create an account with Availity if you don’t already have one
- You can view your patients’ health records, including prescriptions, ER visits, lab results, and care alerts if your patient has a chronic condition
- Training is free online and available at your convenience – there’s no need to schedule
- For more information on how these features can support your practice, explore our informational brochure
Visit our Availity page to learn what tasks you can accomplish using Availity, how to register, and where to find training materials.
Patient Health Record
Recent enhancements and original features on Patient Health Record (previously called Patient Health History) can help your office become more efficient by delivering critical health information so you can better prepare for your patients. For members with Wellpoint dental benefits and an affiliated medical plan, you can:
- View medications, recent diagnoses, ER visits, or lab results that may affect your patients’ dental health
- Confirm medical conditions that may display specific symptoms in the mouth
- Receive care alerts that notify you of any care gaps or update your patients’ medical condition
- Share patient vitals (like blood pressure, height, or weight), which can identify at-risk patients and reduce severity of systemic disease
Patient Health Record can positively affect your patients’ care and your practice. To learn more, explore What it is or review our Frequently Asked Questions page. To get started, visit Availity.
Communications
Check the Provider News site regularly for ongoing communications to our participating dental providers. Our semi-annual newsletter, Dental Dispatch, has all the news and information you need to know, including details on new products and tools, policy updates, industry news, helpful tips and more.
Reference manual
Looking for the latest dental provider reference manual? We’ve got you covered.
Forms and guides
A library of the forms and guides most frequently used by our providers. Need help finding a document? Please contact your Network Services Representative or Contact Us.
Dental provider services & help
Please contact us if you have questions related to your network status, if you need assistance using our online tools, or if you need help finding information. For help using the Availity portal for dental providers, read our frequently asked questions.
Provider services
Florida: 833-476-1459 8 a.m. – 5 p.m. ET
Maryland: 833-476-1457 8 a.m. – 5 p.m. ET
Texas: 833-476-1458 8 a.m. – 5 p.m. CT
Member services
Please see back of Member ID card for contact information.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.