Contact us
Have a question about Iowa Medicaid?
Reach out to Wellpoint Member Services via Live Chat. Our Member Services representatives are here to help you with:
You can also reach a representative by phone Monday through Friday from 7:30 a.m. to 6 p.m. Central time at 833-731-2140 (TTY 711).
Want to talk with a nurse?
Call our 24-hour Nurse HelpLine at 866-864-2544 (TTY 711) for 24/7 medical advice. If you need help in another language, we offer no-cost translation services.
Save time with online services:
With an online account, you can:
Not yet registered?
Apply, enroll, or renew
Call Iowa Medicaid Member Services at 800-338-8366 or visit their website.
To apply or renew, call the Iowa Department of Health and Human Services Call Center at 877-347-5678. You can also find an HHS office using the HHS Office Map.