Contact Wellpoint in Massachusetts
How to contact Wellpoint and our partners
Our address and office hours
Wellpoint
P.O. Box 4095
Woburn, MA 01888
Wellpoint’s office hours are Monday to Thursday, 7:30 a.m. to 6 p.m. and Friday, 7:30 a.m. to 5 p.m. If you call at another time, please leave a message. Member Services will return your call on the next business day.
If you are a member, a GIC coordinator, or would like to find out more about Wellpoint
Log in to reach us through Live Chat
Call us (toll free):
If you’d like to learn more about Wellpoint health plans
If you’re a Total Choice, PLUS, or Community Choice member
If you’re a Medicare member
If you are a provider
Wellpoint Provider Services
Wellpoint Provider Relations
Credentialing inquiries:
Medical providers
To request preapprovals (preauthorization)
Wellpoint
Related contact information
The prescription drug plans
The Employee Assistance Program (Optum)
Optum Customer Service (for Total Choice, PLUS, and Community Choice members)
liveandworkwell.com (use the access code: Mass4You)
The Group Insurance Commission (GIC)
Use myGICLink to enroll in a Wellpoint plan