Contact Us

Have a question about Wellpoint NJ FamilyCare?

 

Reach out to Wellpoint Member Services via Live Chat. Our Member Services representatives are here to help you with:

 

  PCP changes

 

  ID cards

 

  Member handbooks

 

  Understanding your benefits

 

  Finding a provider near you

 

  Free translation services

 

You can also reach a representative by phone Monday through Friday from 8 a.m. to 6 p.m. Eastern time at 833-731-2147 (TTY 711).

Want to talk with a nurse?

 

Call 24-hour Nurse HelpLine at 833-731-2147 (TTY 711) for free, 24/7 medical advice. If you need help in another language, we offer free translation services.

Save time with online services:

 

With an online account, you can:

 

  Change your PCP

 

  Print your ID card

 

  Update your contact info

 

  Email Member Services

 

Not yet registered?
 

Register your member account

Apply, enroll, or renew

 

Call NJ Family Care at 800-701-0710 (TTY 711) or visit the NJ FamilyCare website.