Contact Us

Have a question about TN Medicaid?

 

Reach out to Wellpoint Member Services via Live Chat. Our Member Services representatives are here to help you with:

 

  PCP changes

 

  ID cards

 

  Member handbooks

 

  Understanding your benefits

 

  Finding a provider near you

 

  Free translation services

 

You can also reach a representative by phone Monday through Friday from 7:30 a.m. to 6 p.m. Central time at 833-731-2153 (TRS 711).

Want to talk with a nurse?

 

Call our 24-hour Nurse HelpLine at 866-864-2544 (TRS 711) (Spanish 866-864-2545 (TRS 711)) for free, 24/7 medical advice. If you need help in another language, we offer free translation services.

Save time with online services

 

With an online account, you can:

 

  Change your PCP

 

  Print your ID card

 

  Update your contact info

 

  Email Member Services

 

Not yet registered?
 

Register your member account 

Apply, enroll, or renew

 

Call TennCare at 855-259-0701 (TRS 711) or visit the TennCare website.