Contact Wellpoint Texas, Inc.
Provider Services
Medicaid and CHIP:
Medicare Advantage:
Wellpoint STAR+PLUS MMP (Medicare-Medicaid Plan):
Fax
Email us
Contact your local Wellpoint health plan and Provider Relations representatives
Bexar service area:
Dallas and Tarrant service areas:
Central, Northeast and West rural service areas:
El Paso service area:
Harris, Jefferson and Nueces service areas:
Lubbock service area:
Travis service area:
Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Wellpoint provider self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Wellpoint associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.