Texas Medicaid and CHIP materials
Your health care info all in one place
To save you time, we’ve gathered all the info you need to manage your health care benefits.
Member handbook
The member handbook is your go-to guide for Texas Medicaid or CHIP benefits. It's full of helpful information about your plan, including:
STAR member handbooks
External Medical Review Insert (non-nursing Facility) - English
External Medical Review Insert (non-nursing Facility) - Spanish
9/24 STAR Value-Added Benefits Change Insert - English
9/24 STAR Value-Added Benefits Change Insert - Spanish
STAR Behavioral health in-lieu-of services insert - English
STAR Behavioral health in-lieu-of services insert - Spanish
STAR Kids member handbooks
Medicaid (Non-Dual) Member Handbook (English)
Medicaid (Non-Dual) Member Handbook (Spanish)
Medicaid/Medicare (Dual) Member Handbook (English)
Medicaid/Medicare (Dual) Member Handbook (Spanish)
External Medical Review Insert (non-nursing Facility) - English
External Medical Review Insert (non-nursing Facility) - Spanish
9/24 STAR Kids Dual Value-Added Benefits Change Insert - English
9/24 STAR Kids Dual Value-Added Benefits Change Insert - Spanish
9/24 STAR Kids Non-Dual Value-Added Benefits Change Insert (English)
9/24 STAR Kids Non-Dual Value-Added Benefits Change Insert (Spanish)
STAR Kids (Non-Dual) Behavioral health in-lieu-of services insert - English
STAR Kids (Non-Dual) Behavioral health in-lieu-of services insert - Spanish
STAR+PLUS member handbooks
Medicaid (Non-Dual) Member Handbook (English)
Medicaid (Non-Dual) Member Handbook (Spanish)
Medicaid/Medicare (Dual) Member Handbook (English)
Medicaid/Medicare (Dual) Member Handbook (Spanish)
STAR+PLUS Nursing Facility Member Handbook (English)
STAR+PLUS Nursing Facility Member Handbook (Spanish)
STAR+PLUS (Non-Dual non-NF) Behavioral health in-lieu-of services insert - English
STAR+PLUS (Non-Dual non-NF) Behavioral health in-lieu-of services insert - Spanish
CHIP member handbooks
9/24 CHIP Value-Added Benefit Change Insert (English)
9/24 CHIP Value-Added Benefit Change Insert (Spanish)
CHIP Perinate member handbooks
9/24 CHIP Perinate Value-Added Benefits Change Insert (English)
9/24 CHIP Perinate Value-Added Benefits Change Insert (Spanish)
Need a handbook mailed to you?
You can request a handbook via live chat with Member Services. To have a member handbook mailed to you at no cost, contact Member Services. The handbook will be mailed within five business days of your request.
Member rights and responsibilities
Learn about your rights and responsibilities as a Wellpoint member.
CHIP member rights and responsibilities (English)
CHIP member rights and responsibilities (Spanish)
CHIP Perinate member rights and responsibilities (English)
CHIP Perinate member rights and responsibilities (Spanish)
STAR, STAR+PLUS, and STAR Kids member rights and responsibilities (English)
STAR, STAR+PLUS, and STAR Kids member rights and responsibilities (Spanish)
Texas Health and Human Services Commission (HHSC) STAR+PLUS Managed Care Contract
Member notifications
More member notifications are coming soon.
Behavioral health in-lieu-of services insert - English
Behavioral health in-lieu-of services insert - Spanish
CHIP value added benefits changes Sept 2024
STAR Kids value added benefits changes Sept 2024
STAR value added benefits changes Sept 2024
STAR+PLUS value-added benefits changes Sept 2024 (for Nondual and Non-Nursing Facility)
STAR+PLUS value-added benefits changes Sept 2024 (for Duals and Nursing Facility)
CHIP Copay Reinstatement COVID Services Letter
STAR+PLUS NF MAO Members Upgrade Process Change
End of PHE CHIP Copay Member Notification
End of PHE Spell of Illness Member Notification
End of PHE State Fair Member Notification
Appeal Process Member Notification
2023 HHSC Autism Flier
2023 Standing Annual Notice
CHIP Copay Notification Letter
Case Management for Children and Pregnant Women Benefit Letter 2022
Mosquito repellent benefit notice
CHIP Copays for Mental Health and Substance Use Disorder Treatment
Nonemergency Medical Transportation (NEMT) Services
New telemonitoring benefit
Healthy Texas Woman Plus Services
TX HHSC Complaint Flier
STAR Kids member assessment information
TX Tobacco Cessation Counseling Benefit