Reimbursement policy disclaimer
A guide to assist you in accurate claim submissions and to outline the basis for reimbursement if the service is covered by a member’s Wellpoint benefit plan
Coding and billing guidelines
You must follow proper billing and submission guidelines. You are required to use industry standard compliant codes on all claim submissions. Services should be billed with CPT® codes, HCPCS codes, and/or revenue codes. The codes denote the services and/or procedures performed. The billed code(s) are required to be fully supported in the medical record and/or office notes. Unless otherwise noted within the policy, our policies apply to both participating and non-participating providers and facilities.
If appropriate coding/billing guidelines or current reimbursement policies are not followed, Wellpoint may:
Reject or deny the claim
Recover and/or recoup claim payment
Wellpoint reimbursement policies are developed based on nationally accepted industry standards and coding principles. These policies may be superseded by mandates in provider, state, federal, or CMS contracts and/or requirements. System logic or set up may prevent the loading of policies into the claims platforms in the same manner as described; however, Wellpoint strives to minimize these variations.
Wellpoint reserves the right to review and revise its policies periodically when necessary. When there is an update, we will publish the most current policy to this site.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.