Prior authorization lookup tool
Use this tool for determining what outpatient services require prior authorization.
Please note
- This tool is for outpatient services only.
- Inpatient services and nonparticipating providers always require prior authorization.
- This tool does not reflect benefits coverage* nor does it include an exhaustive listing of all noncovered services (for example, experimental procedures, cosmetic surgery) — Refer to your provider manual for coverage/limitations.
* Services may be listed as requiring precertification that may not be covered benefits for a particular member. Please verify benefit coverage prior to rendering services.
Availity Essentials applications
Verify member eligibility or benefits
- Log in to Availity Essentials, or
- Use the Prior Authorization application within Availity, or
- Call Provider Services — available Monday through Friday, 8 a.m. to 6 p.m., or
- After hours, call the 24/7 Nurse HelpLine
Call Provider Services: 800-782-0095
Call Nurse HelpLine: 888-850-1108
Submit a prior authorization request
- Log in to Availity Essentials.
- Select Patient Registration from the top navigation.
- Then, select Auth/Referral Inquiry or Authorizations.
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