Member eligibility, panel listings, and reports
Member listings are available and include data accurate as of the close of business on the previous day.
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Access member listings and reports through Availity Essentials
Real-time member eligibility information and member reports are available exclusively through Availity Essentials. Log in to access member-specific information.
The Panel Listing application is available to providers to research and download a complete list of past and current primary medical provider members assigned to a specific provider, group, or IPA.
Finding tools in Availity Essentials
Submit claims
- From the Availity Essentials homepage, select Claims & Payments from the top navigation.
- Select Type of claim from the drop-down menu.
Eligibility and benefits inquiry
To check member eligibility and benefits:
- From the Availity Essentials homepage, select Patient Registration from the top navigation.
- Select Eligibility and Benefits Inquiry.
Member panel listings
Note: There’s a separate registration your organization’s administrator needs to complete to access this tool. Please access registration instructions in the Registration for Provider Online Reporting tool.
To access member panel listings:
- From the Availity Essentials homepage, select Payer Spaces from the top navigation.
- Select the health plan tile.
- From the Payer Spaces homepage, select the Applications tab.
- From the Applications tab, select Provider Online Reporting.
- From the Provider Online Reporting page, select Member Panel Listings.
Member reports
Note: There’s a separate registration your organization’s administrator needs to complete to access this tool. Please access registration instructions in the Registration for Provider Online Reporting tool.
To access member reports:
- From the Availity Essentials homepage, select Payer Spaces from the top navigation.
- Select the health plan tile.
- From the Payer Spaces homepage, select the Applications tab.
- From the Applications tab, select Provider Online Reporting.
- From the Provider Online Reporting page, select Member Reports.
Registration for provider online reporting
Note: Your organization’s administrator must complete this registration process and grant users in the organization access:
- From the Availity Essentials homepage, select Payer Spaces from the top navigation.
- Select the health plan tile.
- From the Payer Spaces homepage, select the Applications tab.
- From the Applications tab, select Provider Online Reporting.
- Select I Agree on the disclaimer page.
You’ll be redirected and see the message, “Welcome to Provider Online Reporting.”
- Select Register/Maintain Organization to register your organization’s tax ID to the applicable program.
- Select Register Tax ID to register for the eligible program (member reports or panel listings).
- Select Maintain User/Register User to grant access to users.
- Complete all fields on the Register User page. Select ADD TO PREVIEW and Save.
- Go to Report Search, select the program, complete the required fields and select Search.
- A file should now be available.
To access provider online reporting for all users once registration is completed:
- From the Availity Essentials homepage, select Payer Spaces from the top navigation.
- Select the health plan tile.
- From the Payer Spaces homepage, select the Applications tab.
- From the Applications tab, select Provider Online Reporting.
- Select I Agree on the disclaimer page.
- Go to Report Search, select the program, complete the required fields and select Search.
- A file should now be available.
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.