Specialty pharmacy

If you or your child have a complex or chronic health conditions that requires special medicine, your Texas Medicaid or CHIP plan can help you get the medicine you or your child need.

Specialty Pharmacy Services

BioPlus Specialty Pharmacy, a Carelon company, provides your specialty medications. These medications are used to treat chronic or complex conditions that are covered under your pharmacy benefit. They can be delivered to your home or your doctor’s office.

BioPlus offers a truly elevated experience focused on your whole health through:

Compassionate care and individualized support
Disease management programs to help manage your condition
Over 30 years of trusted specialty pharmacy expertise
Convenient processes and digital tools

It’s easy to get your specialty medication

With BioPlus, you get:

Free shipping with confidential, on-time delivery
Order your medicine online at any time. You can track your order until it arrives and get reminders when you need a refill.

24/7 access to trained professionals
A Care Team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help. You can reach the Care Team at 833-549-2115 (TTY 711), 24 hours a day, seven days a week.

Individualized case
If you have side effects, your Care Team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.

Member resources

Order a refill

Check your order status

View your prescriptions

Your care team support

Call BioPlus at 833-549-2115 (TTY 711) anytime day or night, to speak with your Care Team.

Member tools and resources

Search providers

Eligibility and enrollment

Member rights and responsibilities

Member handbooks