Contact Wellpoint
You don’t have to figure it out on your own. If you have a question or concern, we’re just a quick call or click away.
Have a question? We’re here to help.
With Wellpoint, you’ll find resources and tools to connect you with better care. If you need more support, call or chat with us. We’ll help you understand your current Wellpoint plan or health coverage options.
Wellpoint members
Log in for plan details and to manage your account online. With your secure account, you can:
- Update your contact information
- Change your primary care provider
- View or print ID cards
- Find a care provider near you
New member? We’re glad you’re here.
Learn what you need to know to get started.
Chat with us
Sometimes it’s just easier to chat with a real person in real time. Log in to your secure member account to chat live with a Member Services representative.
Call us
You can also reach us at the phone number on the back of your ID card. Medicaid member support hours vary by plan and state. Check your member handbook or the Sydney HealthSM app for current hours of operation.
Member services hours of operation are 8 a.m. to 8 p.m. local time, seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30. TTY users should call 711.
Need help finding a plan?
Choose your plan type below and give us a call or click to learn more. Product experts can guide you to the right plan.
Individual and Family
Affordable Marketplace health insurance plans with coverage options for the whole family.
Call: tel
Medicaid
Low-cost coverage for adults and children in many states.
Broker resources
We’re committed to helping you grow your business and make quality, affordable healthcare easier to access for clients. Find tools, resources, and support to build your business and connect more people with better care.
Provider resources
You play a crucial role in caring for those who need it most. We’ve gathered tools and resources to help you work smarter and provide the best care possible for our members.
Frequently asked questions
Innovation, technology, empathy
We’re always innovating to support the needs of who we serve. With over 100,000 associates serving more than 46 million people nationwide, easy-to-use digital tools, and a broad range of benefits, Wellpoint helps you stay healthy and save money.
Wellpoint in your pocket
The Sydney Health app makes it easy to manage your account on-the-go. Download our app today to find doctors, access ID cards, and chat with live agents.
