Wellpoint member resources
Find what you need to know to get the most from your health plan. We’ll help you learn how to use Wellpoint tools to manage your account. You can also learn the meaning of common insurance terms and ways to use your plan benefits to stay healthy.
Using your Wellpoint insurance card
Once you sign up for a Wellpoint health insurance plan, you’ll get an insurance card in the mail. This has your policy number and helps your care provider verify coverage.
Understanding Wellpoint’s Benefits Mastercard® Prepaid Card (flex card)
A Wellpoint Benefits Prepaid Card (flex card) is included with some of our Medicare Advantage plans. It can make it easier to shop for health and wellness products.
Your Wellpoint urgent care options
Urgent care is good for when you can’t see your regular doctor and you need help quickly, but it's not an emergency. This typically costs less than emergency room.
What is the Wellpoint Sydney Health app?
The Sydney℠ Health app is an easy-to-use digital tool that helps you use your insurance benefits. See plan details, find a doctor, or live chat with an agent.
How to pay your Wellpoint bill
Whether you pay your bill online, by mail, or by phone, pay your premium your way with Wellpoint. Find all the convenient options to quickly and easily pay your bill.
What to know about Wellpoint claims
Had to pay your doctor yourself? Here’s an easy guide on how to send a claim for repayment and what happens after Wellpoint receives it.
Wellpoint Virtual Care: Telehealth for you
With virtual care, you can chat with doctors on your computer, smartphone, or tablet. Request a visit by logging into your account or using the Sydney Health mobile app.
Preventive care plans and guidelines
Some people may be at higher risk for certain health issues. Learn recommended care guidelines based on your gender, age, and other factors.
Mental health resources with Wellpoint
Caring for your mental health is just as important as looking after your physical health. Discover how getting the right help factors into your overall health.
Knowing your health plan’s network
You can save money by using care providers that partner with Wellpoint. Learn how to easily search for in-network providers and facilities.
Wellpoint deductibles and out-of-pocket maximums explained
Along with your premium, you may need to pay deductibles and out-of-pocket maximums for medical services. Learn the differences and how to use when planning.
The importance of breast cancer screenings & mammograms
Getting mammograms regularly can help detect breast cancer early. Learn how your Wellpoint health plan helps you get and pay for these preventive care screenings.
Colonoscopies and colon and rectal cancer screenings
Colonoscopies and colon cancer screenings help doctors find and stop colon cancer early. Wellpoint pays for most colon cancer tests starting at age 50.
Medication therapy management information
The Medication Therapy Management (MTM) Program is a free service for eligible members who may have multiple health conditions and taking multiple medicines.
The importance of regular checkups with your doctor
Visits to your primary care provider (PCP) is preventive care that can help identify health issues early on. Learn how to easily find and schedule your next checkup.
Member rights and responsibilities
You have rights and responsibilities when receiving healthcare. As your healthcare partner, we want to make sure your rights are respected.
Your Wellpoint urgent care options
Urgent care is good for when you can’t see your regular doctor and you need help quickly, but it's not an emergency. This typically costs less than emergency room.
Wellpoint Virtual Care: Telehealth for you
With virtual care, you can chat with doctors on your computer, smartphone, or tablet. Request a visit by logging into your account or using the Sydney Health mobile app.
Preventive care plans and guidelines
Some people may be at higher risk for certain health issues. Learn recommended care guidelines based on your gender, age, and other factors.
Mental health resources with Wellpoint
Caring for your mental health is just as important as looking after your physical health. Discover how getting the right help factors into your overall health.
The importance of breast cancer screenings & mammograms
Getting mammograms regularly can help detect breast cancer early. Learn how your Wellpoint health plan helps you get and pay for these preventive care screenings.
Colonoscopies and colon and rectal cancer screenings
Colonoscopies and colon cancer screenings help doctors find and stop colon cancer early. Wellpoint pays for most colon cancer tests starting at age 50.
The importance of regular checkups with your doctor
Visits to your primary care provider (PCP) is preventive care that can help identify health issues early on. Learn how to easily find and schedule your next checkup.
What to know about Wellpoint claims
Had to pay your doctor yourself? Here’s an easy guide on how to send a claim for repayment and what happens after Wellpoint receives it.
Knowing your health plan’s network
You can save money by using care providers that partner with Wellpoint. Learn how to easily search for in-network providers and facilities.
Wellpoint deductibles and out-of-pocket maximums explained
Along with your premium, you may need to pay deductibles and out-of-pocket maximums for medical services. Learn the differences and how to use when planning.
Medication therapy management information
The Medication Therapy Management (MTM) Program is a free service for eligible members who may have multiple health conditions and taking multiple medicines.
Member rights and responsibilities
You have rights and responsibilities when receiving healthcare. As your healthcare partner, we want to make sure your rights are respected.
Using your Wellpoint insurance card
Once you sign up for a Wellpoint health insurance plan, you’ll get an insurance card in the mail. This has your policy number and helps your care provider verify coverage.
Understanding Wellpoint’s Benefits Mastercard® Prepaid Card (flex card)
A Wellpoint Benefits Prepaid Card (flex card) is included with some of our Medicare Advantage plans. It can make it easier to shop for health and wellness products.
What is the Wellpoint Sydney Health app?
The Sydney℠ Health app is an easy-to-use digital tool that helps you use your insurance benefits. See plan details, find a doctor, or live chat with an agent.
How to pay your Wellpoint bill
Whether you pay your bill online, by mail, or by phone, pay your premium your way with Wellpoint. Find all the convenient options to quickly and easily pay your bill.