Contact Us

Have a question about Apple Health (Medicaid)?

 

Reach out to Wellpoint Member Services via Live Chat. Our Member Services representatives are here to help you with:

 

  PCP changes

 

  ID cards

 

  Member handbooks

 

  Understanding your benefits

 

  Finding a provider near you

 

  Free translation services

 

You can also reach a representative by phone Monday through Friday from 8 a.m. to 5 p.m. Pacific time at 833-731-2167 (TTY 711).

Want to talk with a nurse?

 

Call our 24-hour Nurse HelpLine at 866-864-2544 (TTY 711) for free, 24/7 medical advice. If you need help in another language, we offer free translation services.

Save time with online services:

 

With an online account, you can:

 

  Change your PCP

 

  Print your ID card

 

  Update your contact info

 

  Email Member Services

 

Not yet registered?
 

Register your member account 

Apply, enroll or renew

 

Visit Washington Healthplanfinder, and if you need help using their website, call 855-923-4633 (TTY 711).